ViroCLEAR Frequently Asked Questions

If you're looking for more information about ViroCLEAR products, our FAQ page is packed with helpful answers to all your questions. Whether you need details about product specifications or shipping information, we've got you covered. And if you can't find what you're looking for, just reach out to us – we're always here to help. Email us at hello@aussiepharmadirect.com.au or call 1300 783 113.

Ingredients & Safety

What is the active ingredient in ViroCLEAR?

ViroCLEAR contains the active ingredient Benzalkonium Chloride (BKC), which is used at a concentration of only 0.12%. It is the same amount of concentration found in eye lens solutions and nasal sprays, which is the standard limit set for safe use. In the US and Europe, the maximum concentration of BKC allowed in products is 0.12%, as it has been determined to be safe, non-toxic, and non-irritating at this level.

Here at Aussie Pharma Direct, we have conducted thorough research on the effectiveness of BKC and ensure that any product containing BKC adhere to the regulations in Europe and the US. Currently in Australia, the Therapeutic Goods Administration (TGA) regulates the use of BKC, but no limits have been set yet.

If you need more information on these regulations, we are able to provide it upon request.

Is Benzalkonium Chloride (BKC) banned? Is it safe to use on skin?

No, BKC is not a banned substance. It is widely used in various healthcare products, including eye lens solutions and nasal sprays, at safe concentration levels. ViroCLEAR contains only 0.12% BKC, which aligns with the limits set in Europe and the US, where it is classified as safe, non-toxic, and non-irritant at this percentage.

Throat lozenges with therapeutic sore throat claims use up to 0.25% BKC and are considered safe. In Australia, the Therapeutic Goods Administration (TGA) regulates BKC use, but as of now, no specific limits have been set.

I have sensitive skin. Will ViroCLEAR be safe for me?

ViroCLEAR contains chamomile and native lemon bush extracts, which are known for their moisturising and soothing properties. These natural ingredients also enhance the product’s ability to kill germs and bacteria.

However, since everyone’s skin reacts differently to various ingredients—whether natural or synthetic—we recommend a small patch test first. Simply apply a little product to a small area of your skin for a few days to check for any reaction. Most of our customers with sensitive skin have had no issues using ViroCLEAR.

Does ViroCLEAR damage surfaces?

No, ViroCLEAR is non-corrosive, non-irritant, and non-toxic. Unlike other disinfectants that contain ethanol, hydrogen peroxide, or chlorine, ViroCLEAR will not cause surface damage with prolonged use.

Is ViroCLEAR fragrance-free?

Yes, ViroCLEAR is fragrance-free. However, it contains natural lemon bush extract, which gives off a light lemon scent.

Is ViroCLEAR Hand Sanitiser Spray safe to use on pets?

At this stage, ViroCLEAR is not yet registered for use on animals. However, the active ingredient is approved by the Australian Pesticides & Veterinary Medicines Authority (APVMA) for use in veterinary clinics and for disinfecting surfaces in these environments.

We are working towards APVMA approval for direct use on animals, but until then, we do not recommend applying it to your pet.

Can I take ViroCLEAR Sanitiser & Protectant Fogger on a plane?

No, the ViroCLEAR Sanitiser & Protectant Fogger is not safe to take on a plane as it is an aerosol. Aerosol products are typically prohibited in carry-on and checked luggage due to safety regulations.

Each airline has different regulations regarding aerosols, so we recommend checking with your airline before bringing ViroCLEAR on board. For more details, you can refer to the Material Safety Data Sheet (MSDS) here.

What is the difference between alcohol based and alcohol free hand sanitiser?

The main difference between alcohol-based and alcohol-free hand sanitisers lies in their active ingredients and their effects on the skin.

Alcohol-based hand sanitisers typically contain 60-95% alcohol, such as ethanol or isopropanol, which effectively kills a wide range of germs and bacteria. However, frequent use of alcohol-based sanitisers can sometimes cause dryness and irritation to the skin.

Alcohol-free hand sanitisers use other active ingredients, such as benzalkonium chloride, to kill germs. These formulations can be gentler on the skin, reducing the risk of skin sensitisation and irritation. ViroCLEAR Alcohol-Free Hand Sanitiser also contains native Australian plant extracts, enhancing its natural and soothing properties. This makes it a suitable option for individuals with sensitive skin or those who use hand sanitiser frequently.

Product Efficacy

Does ViroCLEAR Hand Sanitiser kill COVID-19?

ViroCLEAR Hand Sanitiser is an extremely effective formula, but TGA regulations do not allow COVID-19 kill claims for hand sanitisers. This is because testing would require deliberately infecting human hands with COVID-19, which is unethical and not permitted.

However, our ViroCLEAR Hospital Grade Surface Disinfectant has been TGA-approved with a COVID-19 kill claim. It uses the same formula as the hand sanitiser, which demonstrates strong antimicrobial properties.

Does ViroCLEAR Sanitiser & Protectant Fogger kill COVID-19?

We are currently exploring testing options for a COVID-19 kill claim on our fogger. Due to the high costs and variations of COVID-19 strains, we are working to establish the best testing protocol. At this stage, the fogger does not yet carry a COVID-19 kill claim.

Does ViroCLEAR Hospital Grade Surface Disinfectant kill all strains of COVID-19?

Yes, according to guidance from the TGA, since all COVID-19 strains are variants of the original virus, ViroCLEAR’s formula should be effective against them all.

How quickly does ViroCLEAR kill COVID-19 on surfaces?

ViroCLEAR has undergone TGA-approved time kill studies against COVID-19:

• 90% kill in 15 seconds
• 99% kill in 60 seconds
• 99.99% kill in 90 seconds (which meets the TGA’s kill claim requirement)

This is why we can confidently state that ViroCLEAR kills COVID-19 in 90 seconds.

For more details, you can refer to the ViroCLEAR disinfectant efficacy test right here.

What viruses and bacteria does ViroCLEAR Hospital Grade Disinfectant for Surfaces kill, and how fast does it work?

ViroCLEAR is a hospital-grade hard surface disinfectant that effectively kills a wide range of viruses and bacteria, including:

✅ COVID-19 (Coronavirus)
✅ SARS virus
✅ Rhinovirus (common cold virus)
✅ Monkeypox
✅ Human Respiratory Syncytial Virus (HRSV)
✅ Candida albicans (a common fungal pathogen)

Laboratory testing has proven that ViroCLEAR kills Coronavirus and Rhinovirus in under 90 seconds. It also eliminates 99.99% of other germs and bacteria, though for some strains, the full kill time may take up to 10 minutes.

With its powerful antimicrobial action and hospital-grade formulation, ViroCLEAR provides reliable protection against harmful pathogens.

Is ViroCLEAR effective against Mpox (previously known as Monkeypox)?

Yes, ViroCLEAR is also effective against Monkeypox & HRSV in addition to the other bacteria and virus.

Usage & Application

How long does ViroCLEAR last on surfaces?

There is no official TGA protocol to determine how long a disinfectant remains active on a surface, as factors like wiping, hand contact, and environmental exposure can impact its longevity.

To ensure effectiveness, we recommend reapplying ViroCLEAR after a surface has been touched by others.

Can I use ViroCLEAR on clothes or soft furnishings?

ViroCLEAR is formulated for hard surfaces. While it may work on fabrics, we cannot guarantee its effectiveness or recommend it for COVID-19 disinfection on soft materials.

Can I spray ViroCLEAR on my hair?

Yes! The hand sanitiser can be used on hair for sanitisation without any issues.

How often should I use ViroCLEAR to keep an area sanitised?

For best protection, we recommend using ViroCLEAR once a day, preferably after your business has closed or after a surface has been touched by others.

Do I need to spray and wipe ViroCLEAR, or can I leave it on the surface?

For best results, spray ViroCLEAR and wait at least 90 seconds before wiping. The longer it sits, the more effective it is. If left to dry naturally (which takes just a few minutes), the surface will be fully disinfected, and wiping won’t be necessary.

How long does ViroCLEAR take to dry?

It dries within a few minutes. If needed, you can wipe the surface once it has dried completely.

How does the room fogger work?

The ViroCLEAR Sanitiser & Protectant Fogger is designed for ultimate ease of use. Just press a button and the fogger will release a fine mist that gently disperses throughout your room, similar to a sanitising bomb.

Do ViroCLEAR disinfectants and sanitisers have an expiry date?

Yes, ViroCLEAR disinfectants and sanitisers do have an expiry date. You can always find the expiry date printed on the product packaging. In some cases, we also list the expiry date in the product description on our website for your convenience.

For products that are nearing their expiry date, we may offer them at a clearance price. This will be clearly stated in the product description, and these items will be non-refundable. If you have any questions, feel free to reach out to our Customer Service team via our Contact Us page.

Shipping & Availability

Can ViroCLEAR be shipped anywhere in Australia?

Yes! ViroCLEAR contains no alcohol or flammable ingredients, so there are no shipping restrictions within Australia.

However, the Sanitiser & Protectant Fogger is an aerosol, so it must be shipped via standard road transport, which may result in slightly longer delivery times.

Is there a refill pack for ViroCLEAR hand sanitiser?

You can refill your hand sanitiser spray bottle and pump with the ViroCLEAR 5 litre sanitiser. Carefully pour the 5 litre sanitiser into the bottle using a funnel to avoid spilling or wasting any of the product. By purchasing a larger container of sanitiser, you can save money in the long run and reduce your plastic waste.