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Supporting Quality of Life in Aged Care and Disability
Quality care goes beyond assistance; it’s about enhancing comfort, safety, and independence for those needing extra support.Our range of support products is designed to do just that—ensuring that essential care goes hand in hand with quality and ease of use.
From dysphagia aids to practical daily essentials, each product in our collection is crafted to enhance well-being while helping people retain their independence. Built to be durable, reliable, and simple to use, our products support caregivers, families, and individuals alike, making caregiving feel more manageable and empowering for everyone involved. Shop our collection today!
Comprehensive Support Solutions
Enhancing quality of life means having the right tools for every need. Our support solutions are designed to make everyday living safer, more comfortable, and truly manageable. Explore our key categories that provide comprehensive support for those in need of extra care.
Dysphagia Products
Safety is a priority when it comes to swallowing challenges, and our dysphagia products are here to help. With carefully formulated thickeners and specialty utensils, these products are designed to make mealtimes safe and comfortable, so you can enjoy your meals with confidence.
Incontinence Care
Our incontinence care solutions offer discreet and protective support with a range of essential items, including incontinence pads, barrier creams, body wipes, and more. Each product is designed to provide reliable comfort and protection, helping users maintain confidence and dignity every day.
General FAQs About Our Medical Aids Collection
Can I return a medical aid if it doesn't meet my needs?
Yes, we accept returns for most medical aids as long as they are unused and returned within our return policy timeframe. Please check our return policy for specific details.
Are instructions provided with your medical aid products?
Yes, all medical aid products come with detailed instructions for safe use and maintenance. For any questions, our customer support team is also available to help, or you can contact the manufacturer directly for support.
What types of incontinence care products do you offer?
We offer a variety of incontinence care products, including disposable pads, briefs, absorbent underwear, and bed protection options to suit different needs and levels of incontinence.
Are your incontinence products hypoallergenic?
Many of our incontinence care products are made with hypoallergenic materials to reduce the risk of irritation, especially for those with sensitive skin.
What is dysphagia, and how can products help manage it?
Dysphagia is difficulty in swallowing, commonly affecting those with certain medical conditions. Dysphagia products, like thickening agents and specially designed cups, help make swallowing safer and easier.
Do you offer any tools to help manage dysphagia safely?
Yes, we stock the IDDSI Funnel, a specialised tool used to measure the thickness of liquids, which is essential for those with dysphagia. The IDDSI Funnel helps ensure that beverages and food are at the right consistency according to the International Dysphagia Diet Standardisation Initiative (IDDSI) levels, making swallowing safer and easier for individuals with swallowing difficulties.
Do you provide NDIS-approved medical aid products?
Yes, we offer a wide range of NDIS-approved products designed to support aged care and disability needs, making it easier for eligible individuals to access essential items.
If you have a plan manager, please confirm your order with them before placing it with us to ensure your selected products are covered. For self-managed participants, we recommend reviewing your NDIS plan to verify eligibility and funding for the products you wish to purchase.
Our customer support team is also available to help with any questions or guidance you may need.